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Shockcraft is the Hayes warranty, sales and service agent for New Zealand.
Complete our Warranty Request Form for warranty service, repair and/or supply of replacement parts within the Hayes warranty period. Contact us if you have any questions.
Hayes warranty is generally 2 years. In addition, all Hayes hydraulic disc brakes come with a conditional Lifetime Leakproof Warranty. Proof of purchase must be provided. Standard warranty terms for Hayes are provided at the Hayes Bicycle website here.